May 23, 2011
Bosch Security Systems recently added to its customer service resources with a new Knowledgebase-powered website: Security Knowledge Base.
The site includes a comprehensive library of technical articles that cover all the Bosch Security and Communications Systems product lines (Bosch, Electro-Voice, RTS, Telex). The Bosch Tech Support team will regularly contribute articles on various topics in various formats, including Q&A, how-to, and tutorial pieces. A comprehensive glossary will help users stay up-to-date with the latest industry terminology.
Users may also submit questions via an easy-to-use interface, and can also search and download from the database according to vertical market and product category, or download the entire database at once. Bosch plans on further enhancing the site with live chat – scheduled to go online in June/July.