One moment please while we configure Telex.com for you...
Loading
Telex.com

Welcome to RTS. Please specify your country so we can customize your experience.

The Americas
Asia & the Pacific Rim
Europe,
the Middle East, & Africa
China
Latin America

Manual Authorization Required

You must be manually authorization to access this file

Telex
http://www.telex.com

Mid-Georgia Ambulance Service

georgiadiagram.jpg
Hover over image to zoom
Click image for full-size
Share Picture
October 6, 2005
Mid Georgia Ambulance Service is an internationally recognized EMS operation with 29 ambulances and over 140 dedicated EMS professionals, who respond to over 30,000 requests for service each year. They provide 911 emergency response coverage across a large portions of Georgia including Cook County and Chattahoochee County; approximately 40% of Bibb County, and supplemental 911 coverage in Muscogee County. In addition, Mid Georgia Ambulance Service provides hospital and private responses in Macon County and Muscogee County.



As Mid Georgia expanded its 911 response service in south central Georgia, they understood that their VHF radio system needed to be compatible with the Southern LINC iDEN communications system. The Southern LINC system is a primary communications platform for hospitals in their coverage area. They wanted to maintain a consolidated dispatch facility in Macon, where they had strong infrastructure and experienced staff, but this facility was nearly 130 miles away from their most outlying coverage areas. Their existing solution utilized leased lines, which were very expensive to maintain. They also wanted to have redundant, back-up dispatch capabilities in the event that something happened to their primary dispatch center. With all of these factors in mind, Mid Georgia Ambulance Company began to evaluate new radio dispatch solutions.



  • Extend VHF system coverage to all locations within response area

  • Link VHF radio system with iDEN based Southern LINC system

  • Dispatch all response areas from a single consolidated dispatch center

  • Reduce monthly leased line expenses

  • Built-in redundancy and back up capabilities

  • Allow for low cost system growth in the future


Line diagram of dispatch system Mid Georgia chose Telex's revolutionary IP-based dispatching solutions. The Telex equipment allowed them to replace their leased line with a low-cost DSL network connection, at a significant monthly savings. The IP-based infrastructure also facilitates radio network expansion as their response area continues to grow. Connecting additional towers and adding dispatch positions or radios are simple IP connections. The system linked Mid Georgia's VHF radios to the Southern LINC iDEN radios by connecting both to a C-6200, 18-line dispatch console. The C-6200 bridged all of the disparate systems onto the IP network; they were then accessible from all five of the primary dispatch positions, each running C-Soft dispatch console software. Now Mid-Georgia's dispatchers can place and receive calls on the iDEN system and on the VHF radios, as well as being able to crosspatch the two systems together, thus achieving interoperability between them. Mid Georgia utilized their existing network infrastructure for their new IP-based Dispatch system, so there was no additional investment in network development necessary. The new system also allows Mid Georgia to be able to create back-up dispatch locations anywhere along the network, by simply deploying another C-Soft console in the remote location of their choice. All that is required is access to the IP-network.



Mid Georgia not only successfully integrated their VHF system with the iDEN based Southern LINC system, they realized significant savings by eliminating their dedicated leased line. "This will be the way to communicate in the future," states Joe Robinson, Chief Operating Officer. Expressing great pleasure in not only the system performance, but also the service by the Telex representatives who installed it, Mid Georgia now plans to expand it to all of their operating sites statewide. With future expansion to other remote sites on the horizon, Mid Georgia is excited about the ability to simply plug into their existing network.

Comments

Related products

c6200_front.png
C-6200
IP/Analog Hybrid Console
The C-6200 is a unique platform in the dispatch industry that can function as either an IP-based or an analog console, giving you the flexibility to deploy it in numerous settings. Perfect for any small to midsized operation, the C-6200 offers world-class dispatch capability and can even be configured to bridge analog and IP assets within a single unit.
csoft.png
C-Soft
Software IP Dispatch Console
C-Soft is the industry’s most flexible and capable software dispatch console, and is the perfect application for any dispatch environment. C-Soft delivers all of the dispatch capabilities you expect while also giving you the flexibility that only an IP-based software console can provide: simple and quick deployment in the field, easy back-up of communications assets, and the ability to save multiple configurations on a single computer.

Related Articles

SprintBusiness-Logo-Stack-RGB.jpg
Telex Radio Dispatch announces new SDC™ (Sprint® Direct Connect™) and Motorola® MOTOTRBO® interfaces for use with C-Soft dispatch consoles in North America
Burnsville, MN, September 29, 2014: Telex Radio Dispatch is pleased to announce the introduction of two new interfaces for its C-Soft console – the industry’s most capable, flexible, and scalable software-based dispatch console.
IBC2014_00.png
Positive IBC 2014 for RTS with world premiere of OEI-2
RTS celebrates world premiere of OMNEO External Interface-2 at IBC 2014Focus of RTS booth laid on OMNEO-compatible products and trunkingAmptown System Company, INC System Integrations and TRU-FI Electronics honored with “Distributor of the Year” awards and “Technical Support Excellence Award” Amsterdam/Straubing - A record show attendance, massive interest in the latest OMNEO products – the annual International Broadcasting Convention (IBC), which ran this year from September 12th to 16th, once again lived up to expectations of RTS.
wimbledon1.jpg
World-class tennis from Wimbledon with NEP Visions and RTS
„British broadcast service provider NEP Visions provided host broadcasting services and domestic coverage for The Championships from Wimbledon„For the tennis highlight of the year, systems from RTS were used – including, for the first time, an OMNEO network„“Everything ran flawlessly from the first service on,” reports NEP’s Paul Fournier.
IP223.png
Telex C-Soft brings reliable radio dispatch to the Cumberland Gap Tunnel
Two centuries ago, hundreds of thousands of settlers made their way through the Cumberland Gap, pushing the Western frontier of the then-young United States into Kentucky and points beyond. Today, portions of the Wilderness Road through the Gap—originally cut by Daniel Boone following Native American paths—have been preserved or recreated in Cumberland Gap National Historical Park, which straddles the borders of Kentucky, Tennessee, and Virginia.
IP223.png
Telex and PowerTrunk announce joint development of IP-based dispatch console for TETRA
Lincoln, NE and Jersey City, NJ – January 20, 2013 - Telex Radio Dispatch and PowerTrunk Inc. have announced the joint development of an IP-based dispatch console interface designed for the PowerTrunk-T TETRA system.
Sanjay_Kumar.jpg
Sanjay Kumar joins RTS as Sales Manager CCS for Middle East and Africa
Sanjay Kumar appointed RTS Sales Manager CCS for Middle East and Africa In the future, Kumar will hold responsibility for RTS and Telex sales in the Middle East and Africa Sanjay Kumar: “RTS are the most reliable systems I have ever seen.
Duxbury_01.jpg
Telex C-Soft brings flexible, versatile dispatch technology to renovated Duxbury Emergency Communications Center
As one of the earliest European settlements in Massachusetts outside of the Plymouth Colony, Duxbury is a community with a long, proud history. But that doesn’t mean that the town, an outer suburb of tech-savvy Boston, is behind the times.
Montville.jpg
Telex C-Soft dispatch system provides value and versatility to Montville, Connecticut Fire Department
For emergency dispatch operations at the Montville, Connecticut Public Safety, which functions under interoperability requirements mandated by the state, interfacing with a variety of radio systems from multiple other agencies is an essential requirement.
RTS_TVT_STAR_2013_NAB.jpg
RTS+OMNEO wins industry award at NAB 2013
The RTS Intercoms team is very pleased to announce that its new RTS ADAM OMNEO interface cards have been presented with a TV Technology magazine STAR 2013 award for superior technology at this year's NAB trade show! Photo, L-R: Gary Fisher, Sr.

Share this article

RSS Subscribe

E-mail E-mail

Print Print

Submit a story >

Share this with:
E-mail Email