One moment please while we configure Telex.com for you...
Loading
Telex.com

Welcome to RTS. Please specify your country so we can customize your experience.

The Americas
Asia & the Pacific Rim
Europe,
the Middle East, & Africa
China
Latin America

Manual Authorization Required

You must be manually authorization to access this file

Telex
http://www.telex.com

Cook Children’s “Teddy Bear Transport” Relies on Telex

Cook_Telex_01.jpg
Hover over image to zoom
Click image for full-size
Share Picture
April 4, 2013
The Transport Department of the Cook Children’s Medical Center, in Fort Worth, Texas, recently migrated from an analog dispatch console system to a fully IP-based Telex solution. 

Cook Children’s Transport Department, also known as “Teddy Bear Transport,” provides pediatric and neonatal critical care transport via five ground ambulances, a helicopter, and a fixed-wing aircraft across a 17 county referral area as well as other areas within North Central and West Texas and Southern Oklahoma. They complete approximately 2300 transports annually, making them one of the busiest pediatric transport programs in the nation.“Our old system supported a limited number of resources, so some radios scanned multiple channels and we did not have the ability to see what channel someone was calling in on,” states Eric Ritzie, EMS & Communications Manager for Cook Children’s. “The new system allows us to dedicate one radio per channel and see the ID of the radio that is calling in.”

Teddy Bear Transport operations utilize VHF air-band for aircraft communications. They also use conventional VHF and UHF, as well as talk groups on the hospital’s UHF LTR system for ground communications. Additionally, they operate on a UHF LTR system that provides coverage throughout their response area.

“One of the other added benefits is the ability for the dispatchers to utilize a single headset for both radio and phone operations,” adds Brian Perry of Breakthrough Communications, the Telex Certified Dealer that performed the system installation. “The Telex C-Soft software has a built-in IP phone client that connects to their VoIP phone system, allowing the console to act as both a radio and phone simultaneously.”

“Although features of new system were our primary focus in selecting a new dispatch console, we also had to consider cost. The Telex system provided everything that we were looking for at a cost significantly below competing systems,” Ritzie added.

Comments

Related products

csoft.png
C-Soft
Software IP Dispatch Console
C-Soft is the industry’s most flexible and capable software dispatch console, and is the perfect application for any dispatch environment. C-Soft delivers all of the dispatch capabilities you expect while also giving you the flexibility that only an IP-based software console can provide: simple and quick deployment in the field, easy back-up of communications assets, and the ability to save multiple configurations on a single computer.

Related Articles

Sanjay_Kumar.jpg
Sanjay Kumar joins RTS as Sales Manager CCS for Middle East and Africa
Sanjay Kumar appointed RTS Sales Manager CCS for Middle East and Africa In the future, Kumar will hold responsibility for RTS and Telex sales in the Middle East and Africa Sanjay Kumar: “RTS are the most reliable systems I have ever seen.
RTS_TVT_STAR_2013_NAB.jpg
RTS+OMNEO wins industry award at NAB 2013
The RTS Intercoms team is very pleased to announce that its new RTS ADAM OMNEO interface cards have been presented with a TV Technology magazine STAR 2013 award for superior technology at this year's NAB trade show! Photo, L-R: Gary Fisher, Sr.
RTS_OMNEO_logo.jpg
RTS + OMNEO: introducing the first generation of OMNEO-compatible RTS intercom matrix products at NAB 2013
OMNEO is a media networking architecture for professional applications New RTS ADAM OMNEO interface cards transform the RTS ADAM matrix into a flexible, IP-based, AVB-compatible intercom network Launch marks the first deployment of OMNEO in the broadcast intercom industry Las Vegas, NV, April 8, 2013: RTS ADAM intercom matrix products and OMNEO professional media networking technology have come together in a big way at NAB 2013.
OMNEO_01.jpg
Jeff Berryman (RTS/Bosch) to present paper “The Open Control Architecture” at NAB 2013 Broadcast Engineering Conference
RTS is pleased to announce that Jeff Berryman, Senior Scientist with Bosch Security Systems, Inc., Communications Systems Division, will present his paper “The Open Control Architecture” at the NAB 2013 Broadcast Engineering Conference on Sunday, April 7, 2013 (room S227, Las Vegas Convention Center).
Jon_Ridel.jpg
Jon Ridel joins RTS as Regional Sales Manager UK & Ireland
„  Jonathan Ridel appointed RTS Regional Sales Manager UK & Eire „  Ridel joined the RTS sales team on August 1st „  Henceforth, Ridel will be responsible for RTS sales and marketing issues in the United Kingdom and Ireland   Jonathan “Jon” Ridel joined RTS on August 1, 2012 to serve as the brand’s new Regional Sales Manager UK & Ireland.
Nicolas_Betancur.jpg
Bosch Names Nicolas Betancur Field Sales Engineer, Communications – South
Bosch Security Systems, Inc., Communications Systems Division recently assigned Nicolas Betancur as its new Field Sales Engineer, Communications – South. Betancur, who has worked for Bosch since 2006, will be based in Houston, Texas, and his responsibilities will include system design and sales support for Bosch Public Address and Conferencing, Electro-Voice, and Telex Intercom and Radio Dispatch customers in the Houston, San Antonio, and Southern Louisiana area.
BTR-800-System-2-cropped.png
Case Study: Wireless intercom brings clearer communication to Cath Lab procedures at the Children's Hospital of Philadelphia
Background: Surgery is the archetypal team effort, with the combined skills of doctors, nurses, and technicians required to enable a successful outcome. In a high-stakes situation with little room for error, effective communication is key to ensuring that team members clearly understand exactly what needs to be done and when.
truck_beauty-shot_large2.jpg
Bosch Safe & Sound Tour Truck Wins 2011 Event Design Award
- Leading event/exhibition industry magazine award for “Best Mobile Marketing Vehicle” - Designed by Creative Solutions Group and Bosch Security Systems - Safe & Sound Tour currently underway across U.
RTS_CRONUSfr.png
RTS supports Emma TV for children fighting cancer
The Department of Pediatric Oncology at Amsterdam’s Emma Children’s Hospital, which is attached to the University of Amsterdam’s Academic Medical Centre, boasts an unusual facility: a TV studio in the basement from which programs are produced by and for children suffering from cancer.

Share this article

RSS Subscribe

E-mail E-mail

Print Print

Submit a story >

Share this with:
E-mail Email